Trim Data with Utility / Condense Data issues

Hello there, Ev-Ka.

I can share some troubleshooting steps that can fix this issue.

You'll want to ensure that you're using the latest release of your QBDT product. This way, you'll always get our bug fixes and security patches.

If the problem persists, you can install QuickBooks Tool Hub. This tool helps resolve major issues a user might encounter while working in QuickBooks Desktop. We recommend running it on Windows 10, 64-bit for the best experience.

When you're ready, here's how to install the software:

1. Close QuickBooks.
2. Download the most recent version (1.6.0.3) of the QuickBooks Tool Hub.
3. Open the file you downloaded (QuickBooksToolHub.exe).
4. Follow the on-screen steps to install, then agree to the terms and conditions.
5. When the installation is finished, double-click the icon on your Windows desktop to open the tool hub.

I'm adding this article to learn how to obtain the different QB tools to help you fix common issues and errors: Fix common problems and errors with the QuickBooks Desktop Tool Hub.

If you come across any problems or errors with your data in the future, these articles provide solutions on how to resolve them:

• Fix data damage on your QuickBooks Desktop company file
• Re-sort lists in QuickBooks Desktop

Keep me posted if you have any other concerns or further questions about managing your data. I'll always have your back.

@Ev-Ka 

Which QB Desktop year version and edition do you have?