Try to set up my boss on qb as additional user, but he cannot open the invite link. msg: the feature you've requested is temporarily unavailable. tried 2 diff emails&same

Welcome to the QuickBooks Community, finance-bandalab. I'll share details on how user invitation works in QuickBooks. Let's also perform steps so your boss can access the link and accept it without issue.

When you add a user in QuickBooks, the invites expire after 48 hours. The added person must access the invite link within the specified time frame. That could be the reason your boss receives an error message stating that the feature you requested is temporarily unavailable.

Instead of resending the invitation, I recommend deleting the user and adding them again, as GeorgeKen1956 did. Then, a new invitation will be sent to your boss.

If the issue persists, I recommend advising your boss to access the invitation link on a private browser. Then, accept it from there. This is to rule out the possibility of a webpage issue that might cause you to keep getting an unexpected error.

Use these keyboard shortcuts based on the browser you're using:

• For Firefox or Microsoft Edge, press Ctrl + Shift + P.
• For Chrome, press Ctrl + Shift + N.
• For Safari, hold down Command + Shift + N.

If it works in incognito, your boos need to clear the cache of the regular browser. This removes the history or log of sites so you can start with a clean slate. If the steps above don't work, use another supported browser as an alternative.

Lastly, you can open this article if you need more details about user roles and how to manage them: User roles and access rights in QuickBooks Online.

Feel free to click the comment section below if you have other concerns with regard to managing your users in QBO. I'll be sure to get back to you. Have a good one, finance-bandalab.