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December 29, 2020
Question

Trying to add new user. Not giving me the option. Where are the options?

  • December 29, 2020
  • 1 reply
  • 0 views
There does not seem to be a place to click to allow new user to be listed.

1 reply

December 29, 2020

Welcome to the QuickBooks Community, erwinguberman. I will be happy to help you here. If your user profile doesn't have permission to make changes to the company file, it wouldn't be possible to add a new user. You would need to change to the master admin profile. Once this is done, the following steps will show you how to add a new user.

  1. Sign in to QuickBooks with a user profile that has permission to manage users.
  2. Select Settings ⚙
  3. Click Manage users.
  4. Choose Add user.
  5. Select a user type and click Next. Please note that some roles count toward your user limit.
  6. Pick the access rights for the user and hit Next.
  7. Choose the user settings, if needed, and select Next.
  8. Add the user’s name and email address and hit Save.

An email will be sent to the new user to accept the invitation. You can refer to this article for more information on how to manage users and delete users. Please let me know if you have any questions. I will be looking out for your response. Take care for now.