Unabe to login to my account

Hello there, @Kathy Barb and @Oriana.

I appreciate you guys reaching out to the Community. I’ll help you sort out your concern about logging in to QuickBooks Online (QBO).

The 504 (Bad Gateway) error occurs when you sign-in to the reported QuickBooks Online account. Our product engineers have also confirmed that the issue has already been resolved. Thus, you should be able to access the program seamlessly.

Since you’re getting the same issue, we can perform some basic troubleshooting steps to isolate this matter.

• Google Chrome: Ctrl + Shift + N
• Mozilla Firefox: Ctrl + Shift + P
• Internet Explorer: Ctrl + Shift + P
• Safari: Command + Shift + N

If you're able to successfully open your QuickBooks company, I'd suggest clearing the cache and cookies in your browser. If the issue persists, you can check out this article for other supported browsers while using QBO.

You can also utilize this article about troubleshooting browser problems if you’re experiencing browser problems when visiting Intuit sites.

I also added this article for your reference when fixing common sign-in errors in QuickBooks Online.

Furthermore, you can also visit this link for plenty of articles to assist you with your QuickBooks concerns.

Feel free to leave a comment if you need further assistance with logging into your accounts in QuickBooks Online. I’ll make sure that you’ll get the assistance you need. Have a great day!