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vivekcloudcacheconsulting
September 15, 2023
Question

Unable to send invoice by email through API

  • September 15, 2023
  • 1 reply
  • 0 views

We are using Quickbooks API to create invoice  in Quickbooks, we want to send email to customer as soon as invoice is created. We are sending everything fine from API side, but for some reason email is not going out. We also tried endpoint which can be used to just send email after invoice is created, like sending email on invoice as an when needed, but that is also not working.

If you try to send invoice manually from QBO it works well, Is there some sort of settings or something which is causing this issue, Any help will be highly appreciated

1 reply

Angelyn_T
Angelyn_T
September 15, 2023

Thank you for reaching out, vivekcloudcacheconsulting. Let me assist you in sending your invoices today.

 

It's my pleasure to hear that sending invoices works well from QuickBooks Online (QBO). I want you to know that we have a separate forum that handles API-related concerns. With our Intuit Developer, you can interact with developers, product experts, and engineers about software, QuickBooks API concerns, or developer license-related questions. From there, they can help you send your invoices through API successfully.

 

At this time, you can post your concern to their page following these steps:

 

  1. Open this link: https://help.developer.intuit.com/s/.
  2. Choose your QuickBooks product.
  3. Tap on Ask a Question. 
  4. Sign in, then follow the onscreen pop-ups to proceed.

 

On the other hand, I'm adding this material for more tips while working with your invoices in our system: Create invoices in QuickBooks Online.

 

If you need help tracking your customer payments in QuickBooks, check out this article as your reference: Record invoice payments in QuickBooks Online.

 

Post again if you have follow-up questions while working with your invoices. I'm just a few clicks away to help you again. Have a good one!

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