Under Reports, the customer contact page is not working properly

Thanks for reaching the Community space, @wendyhscribner.

May I ask if you receive any error message in the customer contact page? Any further details are much appreciated, so we can narrow down this issue.

Meanwhile, let's perform some troubleshooting steps by logging into your QBO account using an incognito window. It's a great way to isolate browser-related issues since it doesn't store data in the cache.

Here are the keyboard shortcuts: 

• Google Chrome: CTRL + Shift + N
• Safari: Command + Shift + N 
• Mozilla Firefox or Microsoft Edge: CTRL + Shift + P 

If it works fine as suggested, let's clear your main browser's cache. Doing so will help you remove its junk files, so it'll function efficiently. Otherwise, you can use a different browser as an alternative.

Also, you can check out this article for reference: Run reports in Quickbooks Online. It contains steps on how to print, email, export reports, and links that can help you run basic reports in QuickBooks.

Please let me know how it goes by posting a comment below or if you have any other concerns in QuickBooks. I'll get back to you as soon as possible. Have a great day!