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User411
July 30, 2022
Question

Unfamiliar login to account - Shuttle97

  • July 30, 2022
  • 1 reply
  • 0 views

When I log into my account, for a long time I've seen a second account associated with my email: Shuttle97. I've ignored it, assuming it was some internal Intuit issue long ago or because I also sync Mint from my phone.  I have found that Shuttle is a payments marketplace, but not one that I knowingly use - and even if I did it shouldn't show as a login account for my email.   Does anybody know the explanation or have a similar experience?  

1 reply

L
LeizylM
July 30, 2022

Protecting the privacy and security of your financial information is our top priority, User411. 

 

I appreciate you for letting us know about your concern. I recommend changing your password regularly. Also, keeping a strong password, so it's too hard for another person to figure out. 

 

In this case, you can report a security-related issue in our Online Security Center: https://security.intuit.com/index.php/report-an-issue. You can also see there some information and tips on how we protect your data and business information.

 

Additionally, we have a guide on how to spot fake emails and how you can better protect and secure your account. Please refer to these articles:

 

 

I encourage tagging me in the comment section if you have any other concerns or questions about managing your account. I'll get back to you as soon as I can.

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