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Mar 12, 2021 8:35 PM UTC
Question

Very frustrated at having to log in w/password 10 x a day with dedicated computer

why do i have to log in w/ password 10 times each day with dedicated computer?

1 reply

Mar 12, 2021 10:53 PM UTC

Thank you for reaching out to us, @ray48.

 

 

I'll be glad to help you with your password log-in.

 

The system requires you to enter your username and password every time you log in for security purposes.

 

The default time is 1 hour, but that can be changed to 3 hours.

 

to edit the time out duration in QuickBooks Online:

 

       

  1. Choose Settings , go to Account and Settings.
  2. Look for the Advanced option.
  3. Choose Edit.
  4. Choose 1, 2, or 3 hours from the Sign me out if inactive menu.
  5. Choose Save then Done.

 

Also, you can check the QuickBooks online app  article for additional guide.

  

We're always here in the Community to help. Stay Safe!