Voiding an unpaid invoice

I’ll assist you in voiding your old invoices, davenrose. Since you indicated that this invoice will remain unpaid, two options exist to clear this out. Let me explain further.

First, you can void the old invoice. Here are some simple steps to help you remove it:

1. Navigate to the Customers menu and choose Customer Center.
2. Click the name of the customer and look for the invoice.
3. Double-click the transaction to open, then hit the Delete drop-down menu beside Save.
4. Click Void and select OK to confirm.

However, if this invoice pertains to a closed accounting period, please know that voiding it will impact your financial reports. In such cases, I recommend consulting with an accounting professional for tailored guidance to ensure compliance and accuracy in your financial statements.

Second, you can record these unpaid invoices as bad debt, as they are unlikely to be paid. This step acknowledges that these amounts are uncollectible, which is essential for effective financial management. This ensures your accounts receivable and net income stay up-to-date. 

Here are articles to help you learn how to email sales forms, remove credit from an invoice, and customize sales forms:

• Email sales forms, invoices, and statements in QuickBooks Desktop
• Remove or unapply a credit from an invoice or bill
• Use and customize form templates

This thread is always open for any other QuickBooks matters you wish to discuss. If you need assistance with managing your invoices or sales transactions, simply click the Reply button. My team and I are here to help whenever you need guidance.