We are using Quickbooks and Bill.com. When I run the reports, there duplicates and mismatching data - is it possible to sort this with a representative?

Hi Alessandra.

I appreciate you for reaching out to us here on the Community page. I'm here to help you with your reports and transactions.

If you have the option to remove the duplicate transactions from QuickBooks, you can either void or delete them. If not, yes, you can connect with our QuickBooks Online Support for further assistance. I can guide you on how to get in touch with a live representative.

1. Select Contact Us from the Help menu.
2. Type in a short description of your concern under the What can we help you with box.
3. Proceed with the Let's talk button.
4. Select either Start messaging or Get a call button.

If you have the new Help menu interface, follow these steps:

1. Open your QuickBooks Online account, then go to the (?) Help icon.
2. Choose the Talk to a human option (then type it again when prompted).
3. When asked by the bot, enter a short description of your concern.
4. Select I still need a human.
5. Proceed with Contact us.
6. Click Let’s talk, then choose either Get a call or Start messaging. 

For the support's business hours, I encourage checking out the details from this link.

Moreover, here's an article you can read more about running and customizing reports in QuickBooks Online: Run reports in QuickBooks Online.

If you have any other questions about your transactions or reports, please let me know by adding a comment below. I'm more than happy to help. Have a good one!