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anthonyglandt197
March 5, 2023
Question

We purchased quickbooks online. Is there any way to expediate logging on by moving this version to our desktop?

  • March 5, 2023
  • 1 reply
  • 0 views
Our computer is a HP.

1 reply

Fiat Lux - ASIA
Fiat Lux - ASIA
March 5, 2023

You can access QBO on browsers on any computer. Did you encounter any problem?

R
RCV
March 5, 2023

Thank you for reaching out to us, anthonyglandt197.

 

You can use the desktop app feature of QuickBooks Online (QBO) Advanced instead of using QuickBooks in a web browser if you have QuickBooks Online (QBO) Advanced. The following are the advantages:

 

  • Rather than signing in multiple times per day on a web browser, the QuickBooks Online Advanced desktop app allows you to sign in once and stay signed in for 6 months unless you manually sign out.
  • If you've migrated your QuickBooks Desktop account to QuickBooks Online Advanced, you'll be able to use a navigation map similar to the one you're used to in QuickBooks Desktop.
  • You can access multiple companies at the same time in the QuickBooks Online Advanced desktop app.

 

Here's an article you can refer to for more details about downloading and using the QuickBooks Online Advanced desktop app. You can also use the solution recommended by Fiat Lux - ASIA. If you're experiencing speed issues with QuickBooks Online, there are a few things you can try to make sure you're getting the most out of your user experience. To troubleshoot the problem, simply follow the steps and details in this article: Why is my QuickBooks Online slow?.

 

Also, to further guide you in managing your account and the growth of your business using QBO, I'd recommend checking out one of our support websites: QuickBooks Help Articles. It includes topics about account management, banking, and expenses, to name a few.

 

I'm only a few clicks away if you need assistance with accessing your QBO account. It's always my pleasure to help you out again. Have a great day ahead.

M
mark s
April 3, 2023

I have installed the app and am trying to make it work with multiple companies.  We have 3 related companies.  The main one is an online advanced subscription account; the other two are online plus accounts, if that matters.  I am able to log onto either the main one or one of the others I have set up without difficulty.  But when I try to switch between companies the "You're viewing" dropdown only shows the one I logged into at the start.  When I sign out and am presented with the sign in screen that looks like the online sign in screen on the left side, and change companies I get a "select the company you want to log into" with two boxes with blurred out text, which I assume should be the two companies I want to work with.  From there the login goes to the one I logged into using the online format screen login without ever offering me the option to select a company.

Why am I not being presented with the option to choose companies when I try to log in and why am I not offered the option to change companies in the "You're viewing" dropdown?  Do all the subscriptions need to be for advanced?   And if that is so, why is it working with a subscription that isn't advanced?   And yes, by the way, my computer is new and meets all the system requirements.

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