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1NTUIT-SUCKS
September 29, 2022
Question

What a horrible company Intuit is!

  • September 29, 2022
  • 2 replies
  • 0 views

In order to manage all aspects of QB, there are 4 types of Admin loggings, 1- QB Desktop Admin, 2-QB Users Admin in the desktop, 3- accounts.intuit.com 4- camps.intuit.com . God forbid if previous employee with admin rights ends up dead or terminated on bad terms, then, the business that is paying these stupid people must spend days and hours with their nightmarish support to resolve the issue. I have been struggling for 4 weeks now. Cannot add users as the result yet.  They have me on a vicious cycle now that I keep uploading my DL and my Biz License, and I keep getting "DL not loaded" a couple of days later.  I am going to switch to a different platform and will never look back.

2 replies

Fiat Lux - ASIA
Fiat Lux - ASIA
September 29, 2022

To access CAMPS as Primary Contact is the most important. We always remind our clients to use an email address with their own domain name or those shared among key persons. You can purchase a third party service to reset Admin password to access company files, but not for CAMPS. Finally, you can purchase a 3rd service to convert data from QB Desktop Enterprise to an ERP program or cloud-based accounting application.

1
1NTUIT-SUCKSAuthor
September 30, 2022

This is the most utter nonsense and irrelevant response I could have received.  You might as well written back about local elections in Tallahassee. :-)

Please read the message and ask me questions if you do not understand.  This will save us time and ink.

K
Kevin_C
October 2, 2022

Hello there.

 

Thank you for sharing your experience here so that we can jump in to help out. I'll reach out to our security team and have them review your case to see what might be happening with your driver's license upload. Someone may reach out soon to further discuss if we need more information to process your claim.

 

If there's anything else I can help you with, let me know, and I'll help you take care of it.

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