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November 6, 2024
Question

What does it mean when system management changes settings

  • November 6, 2024
  • 1 reply
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said setting were changed

1 reply

November 6, 2024

There are several reasons behind the recent changes made by System Administration to your QuickBooks Online (QBO) account, Katy. I’d like to take a moment to clarify what these changes entail and the rationale behind them.

 

In QBO, the system administrator is responsible for managing and administering your account. If you notice changes made by System Administration, it could be due to several factors, such as:

 

  • You change a record, and the change affects another record. For example, if you edit a payment and link it to a different invoice, you may see a System Administration event for a change to the original invoice.
  • You connect a third-party app to QuickBooks. When the third-party app sends data to QuickBooks, or when it makes a change to your existing data, this appears as a System Administration event.
  • You create a recurring transaction, such as a recurring expense. When QuickBooks automatically adds an instance of the transaction to your books, a System Administration event appears in the audit log.
  • You set up other events to happen automatically, even when you’re not signed in. For example, a System Administration event may appear when there's an update to your bank feeds.

 

To learn more about the capabilities of the audit log and how to utilize it for tracking, refer to the article: Use the audit log in QuickBooks Online. This article also provides insights on other specific users, including online banking and import administration, as well as support representatives.

 

For future reference, here are some articles to help you in reviewing modifications to your transactions and adding more details to your reports within the program: