What does it take to get a SOC2 report from QuickBooks? One week, four phone calls/chats and still nothing.

I clicked on the link you sent me.  Maybe you should read the last two paragraphs.

Compliance for Intuit payroll services

As a public company, Intuit is required under the Sarbanes-Oxley Act of 2002 (SOX), to file an annual certification of our Intuit control environment. The certification is part of the Intuit 10K filing (annual report), which is available online at

Compliance for Intuit payroll services
As a public company, Intuit is required under the Sarbanes-Oxley Act of 2002 (SOX), to file an annual certification of our Intuit control environment. The certification is part of the Intuit 10K filing (annual report), which is available online at https://investors.intuit.com/financials/annual-reports/default.aspx .

The Intuit Online Payroll Services are subject to an annual audit of the control environment following SSAE18 guidance. That results in a SOC 2 Type II report. Distribution of the SOC2 Type II report is limited to external parties who have consented to abide by the SOC specific Non-Disclosure Agreement (NDA). Intuit Online Payroll Services do not undergo an audit for SOC1.

The Intuit Online Payroll Services are subject to an annual audit of the control environment following SSAE18 guidance. That results in a SOC 2 Type II report.  Distribution of the SOC2 Type II report is limited to external parties who have consented to abide by the SOC specific Non-Disclosure Agreement (NDA). Intuit Online Payroll Services do not undergo an audit for SOC1.

Glad to see you here in the Community, @ovhusjp1. I'd be glad to provide information that can help you generate the report you need.

A copy of the report is available to customers who have both of the following:

• an active payroll subscription
• and consented to abide by the SOC specific Non-Disclosure Agreement (NDA).

Please see this for the link for more details on how to contact our QuickBooks products and services support.

I'll be around if you need further assistance. I'm very eager to help. Take care!

Hi joaocorreia!

I understand how it feels to not be able to achieve your goal even after contacting support. I'm here to assist you in getting a SOC2 Report.

QBO or QuickBooks Online undergoes annual Payment Card Industry (PCI) Data Security Standards (DSS) certification. You can visit the Visa Global Registry of Service Providers to validate. It is covered under the Intuit Inc. QuickBooks Online (QBO) listing.

Although you contacted our Support Team already, I still suggest you reach out to them. They can create a ticket and raise it to our internal team so they can provide you with a SOC2 Report.

1. Click the (?) Help icon and enter Talk to a human (then type it again when prompted).
2. When asked by the bot, enter "QBO SOC2 Report".
3. Select I still need a human, then proceed with Contact us or Get help from a human.
4. Choose either Chat or Callback.

You'll want to visit Intuit Security Center if you need more details about Intuit's security and privacy.

Please note that we're always available if you need more assistance with this or other financial reports. I'd be glad to help!