Skip to main content
April 27, 2021
Question

What happened to my Dashboard View showing "This Year By Quarter" etc???

  • April 27, 2021
  • 1 reply
  • 0 views
Why do my Sales, P

1 reply

April 27, 2021

I’m happy to assist you today, @harmonyconsultin.


There are times unexpected changes, views, or displays are caused by browser-related issues. Cached data can sometimes become corrupted, which affects the platform's functionalities. You can perform some steps here to get this resolved.


First, open your QuickBooks Online account to an incognito or private window for testing. Refer to these shortcut keys for quick navigation:

 

  • Google Chrome: Ctrl + Shift + N
  • Safari 11 or newer: + Shift + N
  • Mozilla Firefox: Ctrl + Shift + P
  • Microsoft Edge: Ctrl + Shift + P


Once signed in, check your Dashboard. If nothing wrong, you’ll need to get back to your main browser and clear its cache to start fresh. You can also utilize other browsers except for Internet Explorer.


If you need more tips, resources, and instructional videos to manage and organize your company, feel free to visit our QuickBooks Support page for reference. I'm sure you'll find it helpful.


Let me know if you have other QuickBooks questions or concerns. I'm always here to help. Wishing you a good one!