What is email to send sales tax exemption certificate so we get refunded sales tax we were charged on subscription in Feb and Mar 2025?I tried businessservices.intuit.com

I appreciate your efforts in finding ways to send the sales tax exemption certificate in QuickBooks Online (QBO), Ccavin. Let me route you to our live support team so they can further assist you.

We can't provide you with an email address where you can send your sales tax exemption certificate. Instead, you can contact our live support team via chat or by requesting a callback for assistance. They can guide you on what you need to provide along with the documentation. Here's how to contact them:

1. Go to the Help icon in the top right-hand corner.
2. Select Search and open any article, then press the Contact Us button.
3. Select a topic or enter your question in the box and hit Continue.
4. Choose the best way you'll want to reach out to us.

They can accommodate you Mondays to Fridays from 6 AM to 6 PM PT and Saturdays from 6 AM to 3 PM PT.

Additionally, you can check this article to learn how to make it automatically do the sales tax. If you still use manual sales tax and switch to automated sales tax: Set up where you collect sales tax in QuickBooks Online.

If you find yourself needing a little bit more help with managing your sales tax or handling on subscription, I'm always here and ready to lend a hand.