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AWBEL
Oct 1, 2020 1:29 AM UTC
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When creating a journal entry, I've entered a Vendor in the "Name" field/column. However, what I entered is not showing in the Transaction report

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Nick_MAnswer
Oct 1, 2020 7:45 PM UTC

Hey there, AWBEL. 

 

Thanks for dropping by the Community. I believe I found the issue, I was trying to recreate the situation in a test account and I noticed you mentioned Vendors. When I created a Journal entry and tried to run a transaction report by vendors, I too had a blank name column. The solution that I was able to find was to run a Transaction by Customer rather than Vendor. When you do this, it will show your journal entry you created.

 

I hope this helps and if you have any other questions, feel free to post here. Thank you and have a nice afternoon. 

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6 replies

Teri11_2
Oct 1, 2020 1:43 AM UTC

Check report dates as that is the most common error. Make sure entry date is within report dates.

AWBELAuthor
Oct 1, 2020 6:27 PM UTC

Thanks for the reply, but that is not the issue. My original question was not clear. I can see the transaction on the report, I just cannot see the value in the "Name" field.  So, to be more clear...

 

I entered a value in the "Name" column in the Journal Entry, but the "Name" column is blank in the Transaction report for the same transaction (that value shows under the "Vendor" column, but not the "Name" column)

    Nick_MAnswer
    Oct 1, 2020 7:45 PM UTC

    Hey there, AWBEL. 

     

    Thanks for dropping by the Community. I believe I found the issue, I was trying to recreate the situation in a test account and I noticed you mentioned Vendors. When I created a Journal entry and tried to run a transaction report by vendors, I too had a blank name column. The solution that I was able to find was to run a Transaction by Customer rather than Vendor. When you do this, it will show your journal entry you created.

     

    I hope this helps and if you have any other questions, feel free to post here. Thank you and have a nice afternoon. 

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