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tostygirl75
August 9, 2022
Question

when i enter expenses why dont they disappear?

  • August 9, 2022
  • 1 reply
  • 0 views

we are in the process of switching from one online software to qb online.  we are entering all receipts/expenses going back to day one (fortunately its only about a year and a half worth).  so the question is, once these expenses are entered and categorized, why dont they go away?  these are expenses that arent billed to anyone. theyre mostly cost of good sold.

1 reply

R
RoseJillB
August 9, 2022

Thank you for switching to QuickBooks as your partner with your business, @tostygirl75.

 

We can eliminate these expenses that show as unbilled in QuickBooks Online (QBO) by following the steps below:

 

  1. From the left navigation pane, select the Sales menu.
  2. Then click All Sales, and select Unbilled Activity.
  3. Choose the customer for whom the charge was marked billable.
  4. In the Transaction List, correct the charge by selecting the billable expense. 
  5. At the top, select the Expense or Check to redirect users to the specific transaction.
  6. Look for the item and uncheck the box in the Billable column. Then select Save and close.

 

I also added this article for further information about removing billable expense charge in QuickBooks Online.

 

Moreover, once you’re done with categorizing your transactions, you can then follow the steps outlined in this article to reconcile your account in QuickBooks Online.

 

Stay in touch if you have further questions about managing your expenses. Please know that the Community is always here to assist you. Have a good one!

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