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August 5, 2020
Question

When I go into the bank account and I enter my username and password it says connecting to bank and then it just shows a box that says your security is our priority and its guarded and then doesn't show the bank account

  • August 5, 2020
  • 1 reply
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1 reply

JessT
August 5, 2020

Hi there, petersfitmeals-h.

 

It looks like your bank has a security feature that blocks third-party connections, like QBSE. We don't have a feature that hides bank accounts, so most likely this is on your bank's side. You can log in to your account to see if there's a setting to permit connections to QBSE or third-party apps.

 

Alternatively, you can upload your transactions. See also about categorizing them.

 

Let me know if have more questions about connecting your bank account.