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K
kyle-sonomalogis
December 24, 2022
Question

When I receive an email saying "money in your account soon" it has the wrong business name in the body of the email. The name of my biz is different in acct settings.

  • December 24, 2022
  • 1 reply
  • 0 views
I changed the business name over a year ago and it shows the new business name in my account settings but the old business name still shows up on these invoice payment receipt emails from QB.

1 reply

M
Mich_S
December 24, 2022

I recognize the importance of having accurate business information on file, @kyle-sonomalogis. I want to share some insights and tips so you can keep everything in order.

 

The details on the invoice payment receipt depend on what you set up on your account. Make sure you have the right business address on your Intuit Account. This helps the name to appear on the receipts accurately. I'll show you how:

 

  1. Log in to your QuickBooks Online company.
  2. From the top right, click on the circle logo beside the Settings icon.
  3. Select Manage your Intuit account.
  4. Go to the Personal Info tab.
  5. Check the Address.

 

See this reference for more details on how to manage your company information in QuickBooks Online: Change your business name, contact info, or EIN in QuickBooks Online.

 

Keep in touch if you need more help with this or QuickBooks in general. We're here to back you up 24/7. Keep safe and happy holidays!

K
kyle-sonomalogisAuthor
December 24, 2022

Thanks for the insight but this is definitely not what I'm looking for. Nothing to do with the address, but the actual NAME of the business. For example, the previous Business was called Sonoma Logistics and the new business is called Sonoma Second Home. I want to eliminate anything to do with Sonoma logistics from my account. But even my screen name on this forum says logistics. Why??

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