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Jun 17, 2022 6:53 PM UTC
Question

When I try to access the account and settings menu in QBO it immediately cycles back to the dashboard. How do I fix this?

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1 reply

Jun 17, 2022 7:51 PM UTC

You may be experiencing some browser hiccups, @victor_david-war.

 

 

Access the account and settings to your QBO account using a private browser. If you don't encounter the same thing, go back to your original browser and delete the cache. Also, you can use another supported browser. They use a different cache.

 

Additionally, let me share some resources that you can browse and use as a reference in managing and navigating your QuickBooks account.

 

 

Let me know how it goes and leave a reply below. I'm always here to help. Have a great day!