When I try to click on an invoice anywhere except for search, for instance in reports, I get a green circle and it never opens

Hi Cybertranz,

Your browser may be needing a little clean-up to load your invoice pages smoothly. Let's do the basic troubleshooting steps to get rid of the buffering-page scenario.

To start, you'll want to sign in to QuickBooks using a private browser. This step disables its extensions and stops the cache from saving your browsing history.

• Google Chrome: Ctrl + Shift + N
• MS Edge and Firefox: Ctrl + Shift + P
• Safari: Command + Shift + N

If your invoices load smoothly, you can go back to your regular browser and clear its cache. If not, please try other browsers to see if we get the same thing.

Let me know if you need more help with your invoices. Take care and enjoy the rest of the day!