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May 24, 2020
Question

When will I get my refund back it's been over 45 days

  • May 24, 2020
  • 1 reply
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1 reply

May 25, 2020

I'm here to provide the help you need and guide you to the right support, mstudley0.

 

I'll personally share your feedback with our Customer Support Team regarding the delayed refund. We'll be able to take actions on improving our customer service.

 

In this case, it would be better to contact our QuickBooks Self-Employed (QBSE) Support Team. They'll pull up your account in a secure environment. Then, they'll provide you detailed information about what's causing the delay in refund.

 

You can check out this article to reach out to them: Contact QuickBooks Self-Employed Support.

 

I've got a link here where you can find articles about managing your QBSE account: https://quickbooks.intuit.com/learn-support/en-us/account-management/07?product=QuickBooks%20Self-Employed.

 

Fill me in if you need anything else in QBSE. I'll be here to help. Keep safe and healthy.