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January 27, 2021
Question

Why am I being charged a transfer fee on my cash account money

  • January 27, 2021
  • 1 reply
  • 0 views
Why am I being charged a transfer fee on my cash account money

1 reply

BettyJaneB
January 27, 2021

I'd like to get you pointed in the right direction to verify the reason behind the charge that you received, @david69.

 

Charges concerns are best handled by our Live Customer Care Team. They have the tools that can check on your account and discuss why you're being charged. 

 

Here's how you can reach them:

  1. Click on Help at the top menu bar.
  2. Hit on the Contact Us button.
  3. Enter a brief description of the issue in the What can we help you with? box.
  4. Press on Let's talk.
  5. Select on Get a callback.
  6. Key in your contact details, then tap on Confirm my call.

contact us1.PNGContact us2.PNG

 

On the other hand, I'm sharing this link with you to give you insights regarding the corresponding fees that may apply if you process a transaction through QuickBooks Payments: Learn about payment processing fees.

 

I'm just a few clicks away if there's anything else you need. I'll ensure you're all set. Wishing you all the best in everything that you do.