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November 18, 2020
Question

Why are my recurring bills suddenly not displaying in the A/P Aging Summary report? They stopped appearing a few days ago. Help?

  • November 18, 2020
  • 1 reply
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1 reply

AlcaeusF
November 19, 2020

Hi there, @trishklein2.

 

Welcome to the Community. Let me help you figure out why your recurring bills are no longer displaying in the A/P Aging Summary report.

 

There are steps you can perform to determine why the transactions have stopped appearing in the report. I recommend you start by going to the Recurring Transactions section and check the previous dates your bills are automatically created.

 

Here's how:

 

  1. Click the Gear icon in the upper-right corner, then select Recurring transactions.
  2. Press the Previous Date column.
  3. Review the dates and check when is the last time the system auto-created the transactions. 

By taking note of the dates, you'll be able to find your transactions much easier. You can use the Transaction List by Vendor report to review the data.

 

To run the report:

 

  1. On the left navigation bar, click Reports.
  2. Scroll down to Expenses and vendors.
  3. Select Transaction List by Vendor.
  4. Review the transactions.

Once done, please also check if the Automatically apply credits option from your settings is enabled. It may be possible that the vendor has credits and are automatically applied to the unpaid bills.

 

To view the settings, please follow these steps:

 

  1. Click the Gear icon in the upper-right corner.
  2. Select Account and Settings.
  3. Go to the Advanced tab.
  4. Under Automation, check if the Automatically apply credits option is enabled. 

For additional reference, you can use the following article to personalize financial reports in QuickBooks: Customize reports in QuickBooks Online.

 

Feel free to hit that Reply button if you have additional questions. Have a great day ahead.