Why are some of my expense accounts not showing on my mobile app.

I want to ensure you're able to view your expense accounts in the QuickBooks Mobile app, @scott197

Issues when opening your mobile application for QuickBooks can be fixed by clearing your app's data. This helps refresh applications and eliminates common issues that cause QuickBooks not to show some of your expense accounts. If you haven't tried the following steps, I suggest performing them.

Clearing the app's data can be done on the app or on your phone settings. The instructions are outlined below:

• For QuickBooks Online app:
  
  • Android - Select the menu at the top right and choose Settings. Then select Refresh Data and choose Yes.
  • iOS - Select the menu at the top right and then choose Help & Feedback. Then select Refresh Data and Refresh.

• In your Phone Settings:
  • Android - From your phone's settings, select Apps (varies by device). Choose the QuickBooks app from the list and select Storage. Select clear data.
  • iOS - From your phone's settings, select Settings, then, click on General and choose iPhone Storage. Select an app that's taking up a lot of space. To free up the storage without deleting the documents and data for the app, select Offload App.

If the issue persists, I recommend contacting our Customer Care Team. They have the necessary tools to verify the cause of the problem.

For additional troubleshooting options for Andriod, you can check out this article: Fix common errors in the QuickBooks Online mobile app for Android.

You can count me in if there's anything else you need. Take care always, @scott197.