Why did all my data disappear from the app

Hello there, anthony. I'm here to help you rule this out so you can get the information you want from the app.

The data from QuickBooks Online and the mobile app are automatically synchronized. Let's perform a few troubleshooting techniques to view the missing invoices, estimates, and customers.

Let's start by refreshing the app's data. It's the same as clearing the cache from your web browser. Both save time while loading repetitive data and images by collecting files. They often become outdated or corrupted, causing issues like missing user interfaces. Here's how: 

Android

1. Go to More Options ⋮
2. Click on Settings, then hit Refresh Data.
3. Select Yes.

iOS

1. Go to the Menu ☰.
2. Choose Help & Feedback.
3. Click Refresh Data, and then hit Refresh.

If the problem persists, we'll need to uninstall and reinstall the application to start fresh.

Here's an additional article to learn more about which QuickBooks Online mobile app features are supported on mobile devices: Compare mobile app features.

The Community is always ready to assist you further regarding sales forms or QuickBooks. You can reach us back any time. We're here for you every step of the way. Take care!