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info131
March 10, 2019
Question

Why do some reports in the Management Report print landscape instead of portrait?

  • March 10, 2019
  • 1 reply
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1 reply

AlexV
AlexV
March 11, 2019

Hello there, info131.

 

There are reports in Management reports that you can view and print in portrait and or landscape by default. QuickBooks Online automatically adjusts the orientation to landscape if the content of that report doesn't fit in the portrait orientation.

 

You can add a customized report based on preference. Here's how:

  1. Create and save first a customized report. Check this article to do so: How to customize reports.
  2. Go to Management reports section.
    Hit the drop-down arrow beside View and select Edit.
  3. Select which part of the report you wanted to insert the customized report.
  4. Click Add new page.
  5. From the drop-down beside New report, select the customized report you saved.
  6. Click Save and close.
  7. Modify the report name and click Save to confirm.

We'll be right here if you need more assistance with this.

L
lewisrebecca
June 11, 2019

Your solution to create a customized report doesn't work.  I have created a customized P&L in portrait.  When I view it in the Custom Reports, it is correct.  When I create a Management Report and add my custom P&L, it prints in landscape. I have tried deleting and re-creating...and it does not work.

BettyJaneB
BettyJaneB
June 12, 2019

Hi there, @lewisrebecca.

 

I want to ensure that you'll be able to print your P&L report in portrait successfully. Let's perform some steps to get this sorted out.

 

If you're using Chrome when printing your reports, you'll need to change the PDF option in Chrome settings to set portrait as the default orientation.

 

To do that: 

  1. Open your Google Chrome.
  2. Go to the menu icon in the top-right corner, then select Settings.
  3. In the Settings window, select Advanced.
  4. In the Privacy and security section, select Content Settings.
  5. Scroll down and choose the PDF documents option.
  6. Toggle the “Download PDF files instead of automatically opening them in Chrome” to the OFF position. 
  7. Close the Settings tab.

If the problem continues, let’s apply the following troubleshooting steps to ensure that this is not browser related. 

 

Here are the different keyboard shortcuts to open a private browser:

  • Google Chrome: press Ctrl + Shift + N
  • Mozilla Firefox: press Ctrl + Shift + P
  • Internet Explorer: press Ctrl + Shift + P
  • Safari: press Command + Shift + N

If it works fine, you can go back to your regular browser and clear its cache. Please follow the outlined steps in this article depending on the browser you're using: Delete or disable cache and temporary internet files in your web browser.

 

If trying these steps doesn't make a difference, you may visit these links for some troubleshooting steps about fixing printing issues: 

These resources should help you print your reports correctly.

 

Please let me know how it goes. I'm just a reply away if I can be of additional assistance. Have a great day!

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