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February 20, 2023
Question

Why do you have to pay a monthly fee for the app and then also quickboooks online?

  • February 20, 2023
  • 1 reply
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Original commenter did not share additional details

1 reply

LieraMarie_A
February 20, 2023

Hi there, @naturescapes021-. Welcome to the Community! 

 

Can you clarify what app you're referring to? You can download the QuickBooks Online (QBO) mobile app free for iOS and Android from the App Store or Google Play, respectively, or from the QuickBooks website. If it's a third-party app connected to your account, it may include an additional fee. 

 

We also offer various applications for any functionality you may need. You can download them through our App Store or within your QBO account.

 

 Here's how:

 

  1. On the left panel, click Apps.
  2. Go to the Find Apps tab.
  3. Use the search bar to look for an app.
  4. Once you find it,  select its tile to see the reviews and pricing.
  5. To start the signup process, select Get App Now.
  6. Follow the onscreen instructions to install it.

 

Refer to these articles for more info: 

 

 

Finally, here are some references that may come in handy if you need to switch your billing schedule: Manage Billing.

 

Thanks for coming to the Community, @naturescapes021-. Feel free to swing by again if you need further assistance with managing your account. We'd be happy to help.

March 6, 2023

I agree with this question.  Each month we are charged $75.00:  $20 for INTUIT 26663795 ACCT FEE  and $55  for INTUIT * QBooks Onl 20230227.  Why the two charges?  I can't find anything showing the $20 that is getting charged to my account automatically every month.  

 

Fiat Lux - ASIA
March 6, 2023

@Wait_What 

Did you switch from QB Desktop?