Why does my computer sometimes say my location is Phoenix and other times (the same computer) is Tucson in "my activity" in my account?

Hi there, @jill94.

Let me help you fix the inaccurate address showing on your account.

Before anything else, I'd like to ask what My Activity section you refer to that's saying your location is different sometimes. If you talk about the Account activity page, QuickBooks Self-Employed detects the IP address where your account is logged in.

Otherwise, if this is the trip address while tracking mileage that's incorrect when you use the QuickBooks app, here are the steps to fix it.

First, ensure auto-tracking is enabled in the app. I'll show you how to do it:

1. Go to the Mileage menu.
2. Click Auto-tracking.
3. Select the Auto-tracking toggle to turn it on.

Then, check your device's location settings. For detailed steps, refer to this guide: Fix mileage tracking issues in QuickBooks Self-Employed. It includes the following steps to perform if the problem persists.

Moreover, this article can give you more information in managing future tasks with your trips: Manually track mileage in QuickBooks Self-Employed.

Let me know how else I can help you with mileage in QBSE. I'm just here to lend a helping hand. Keep safe.