why does my quickbooks not load properly? this happens daily and prevents me from taking orders over the phone.

@dan237  You know that saying 'Garbage in, garbage out'?

Well, as it turns out, no matter what you put through a garbage disposal, the only thing that'll come out of the other end is garbage.

In this way, a lot of QB's mobile technology is more along the lines of 'Anything in, garbage out'.

I recognize the importance of having your QuickBooks Online run smoothly, particularly because it impacts your ability to take orders over the phone. I’m here to work with you to find an effective solution to minimize disruptions to your operations, Dan237.

When QuickBooks Online isn't loading properly, even with a reliable internet connection and after attempting different browsers, we can take several effective measures to resolve the issue:

1. Update Browser: Ensure your web browser is up to date. Outdated browsers can cause compatibility issues.
   • Google Chrome: Go to Settings -> About Chrome. Chrome will check for updates automatically.
   • Follow similar steps in other browsers to ensure they are updated.
2. Disable Browser Extensions/Add-ons: Browser extensions can interfere with web applications. Disable any extensions and see if it resolves the issue.
   • Google Chrome: Go to Settings -> Extensions and toggle off the extensions.
   • Repeat these steps in other browsers to see if disabling extensions resolves the issue.
3. Incognito/Private Mode: Browsing in incognito/private mode can help as it doesn't use the existing cache or cookies.
   • Chrome: Press Ctrl+Shift+N.
   • Firefox: Press Ctrl+Shift+P.
   • Edge: Press Ctrl+Shift+N.
4. Check Computer’s Date and Time: Ensure your date and time are set correctly, as incorrect settings can cause issues with online applications.
5. Internet Security, Antivirus, or Firewall Settings: Confirm your antivirus software or firewall isn't blocking access to QuickBooks Online.
6. Use a Different Computer or Network: Access QuickBooks Online from a different computer or network to determine if the issue persists. This can help identify whether the problem is specific to your device or connection.
7. Close Unnecessary Programs: Ensure that no unnecessary programs are running in the background to preserve system resources. Close any applications that are not needed to free up resources.
8. Restart Your Computer: A simple restart can often resolve unknown issues by refreshing the system's resources.

Moreover, you can read this helpful article to improve your QuickBooks Online experience: Why is my QuickBooks Online slow?

Furthermore, if you are still encountering problems in your browser, consider downloading the QuickBooks Online application for Windows or Mac from the QuickBooks website: How to download the QuickBooks Online mobile app.

Your business operations for QuickBooks Online must function reliably. Thank you for working through those steps with me. Please reach out if you need further assistance or have additional questions. I am here to help you resolve this and ensure your system runs optimally.