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January 31, 2021
Question

Why in my P/L report showing my expense as my income

  • January 31, 2021
  • 1 reply
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Original commenter did not share additional details

1 reply

February 1, 2021

Hello there, useramazonedsp.

 

I'd like to verify if this happens to all accounts or to specific ones only so I can walk you through from there. The Profit and Loss report is based on the income and expense accounts and the transactions you posted to it. You can try checking the account types and transactions recorded to verify.

 

A browser-related issue might have caused the unusual response when pulling up the Profit and Loss report. You can try logging in to QuickBooks using a private browser and to open one just use the keyboard shortcuts below.

 

  • Google Chrome: Ctrl + Shift + N
  • Mozilla Firefox: Ctrl + Shift + P
  • Safari: Command + Option + P

Then, go to the Reports menu to run the report. If it works as expected, you can switch back to the main browser and clear the cache so the system can refresh. You can also alternatively use other supported browsers to isolate unexpected behavior. 

 

Feel free to check out these articles that will help you pull up your reports and customize them:

 

Let me know if you have other questions. Take care and have a great day!