Why is my account on hold

Good day, @misluaurenvictor.

Can you share more details about your concern in QuickBooks Online (QBO)? 

If you're referring to your actual QBO subscription, I'd suggest contacting our QuickBooks Customer Support Team. They can review your account and provide details on why it is on hold. Here's how to connect with them:

1. Click the Help menu in the upper-right-hand corner of your QBO account.
2. Type in "Talk to a human" in the chatbox, then press Enter.
3. Select Get help from a human.
4. Click Chat with us or Have us call you.

 If you need additional resources in dealing with your other tasks or answers to frequently asked questions, simply visit our Help Articles page.

If you have additional questions about this, feel free to mention my name when adding a reply. I'll be right here to help you anytime. Have a nice day!