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January 11, 2022
Question

Why is my business income/deposits not showing on profit and loss?

  • January 11, 2022
  • 1 reply
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1 reply

Jessica_young
January 11, 2022

There are several possible reasons why you're not seeing your sales income in the Profit and Loss report, @@midwesthempcbd-y. Here's what you could be seeing:

  • The Accounting basis set in the PL report.
  • With invoices and received payments, the revenue information is contained in the invoice.
  • With bills and bills payment, the expense is tracked by the bill.
  • The cash basis reports will use the invoice/bill date.

First you'll want to consider the accounting basis used in generating the report. The difference between cash basis and accrual basis reporting is how the date is determined for reporting the income or expense. Here's how: 

  1. Go to the Reports menu.
  2. Choose the Profit and Loss report.
  3. On the Customize report window, set Accounting Method to how you want the income/expense reported.
  4. Press Run report.

If the same thing happens, you can customize the report to show all the income accounts. Let me show you how to check.

  1. Open QuickBooks.
  2. Go to Reports.
  3. Click Profit and Loss.
  4. In the top right-hand corner, press Customize.
  5. Pick the Filter section.
  6. Make sure a checkmark is beside of Distribution Account, and choose All in the drop-down box to show all accounts including income accounts. 
  7. Hit Run Report

Also, you'd want to review the income account associated to the product item or service item used in the transaction. 


 

If the account was correct and it's not showing on your Profit & Loss report, change the account to something else without checking the box outlined in Step 4, save it, then change it to the correct account and check that box and save. This will update the correct account and change all historical transactions to have that income account.

You can read through this article for more detailed steps: Change the account for a product/service item.

 

IF. you have questions on this process, don't hesitate to leave a comment. Have a great Tuesday!