Why is my checking account on hold

Hi there, @tyeishawilson16-. I've got some info why your checking account is on hold.
 

To clarify, is the account used for your payroll service? If your account is on hold for non-sufficient funds, it means your account doesn't have enough funds to process your payroll transaction. I'd recommend contacting our Payroll Care Team to resolve this. 

Here's how:

1. Click the (?) Help icon in the upper right-hand corner of the Dashboard.
2. Select Talk to a Human.
3. Enter a short description of your concern and press Enter.
4. Click I still need a human.
5. Select Contact Us to connect with our live support.
6. Choose Get a callback.
   

Also, here are some great articles you can read for additional reference:

• How to check your direct deposit setup status
• All Online Payroll - NSF Holds

Feel free to come back to this thread if you have any follow-up questions about this. I'd be glad to answer them for you.