Why is my quickbooks app not showing what's owned to me?

Welcome to the Community, @drew_summerlin,

If you're using the QuickBooks Online (QBO) mobile app, you must ensure that your app and phone OS are updated. This enables your program to run seamlessly.

Most QBO app issues can be resolved by clearing the app's cache. By doing so, you can get a fresh start with QuickBooks and help minimize historical data.

Here's how:

iOS
 

1. Go to Menu ☰ and tap Help & Feedback
2. Tap Refresh Data.
Note: A message appears “Caution. If there was a problem getting your latest QuickBooks Online data, you can refresh it now. It may take a few minutes.”
3. Tap Refresh to confirm.

Android

1. Go to Menu ☰ then tap More Options ⋮.
2. Tap Settings then Refresh Data.
3. Tap YES to confirm.

You can also visit: Fix common errors in the QuickBooks Online mobile app for Android.

If the invoices are still not showing, I suggest you uninstall and reinstall the app. For further information, click on these links:
 

• Compare mobile app features.
• How to download the QuickBooks Online mobile app.

Feel free to leave a reply if you need more assistance with invoices in your QBO mobile app. I'm here to help anytime. Have a great day!