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December 7, 2022
Question

Why is there no data returned when I run a 1099 transaction detail report? I have 3 vendors marked track for 1099 and have made payments.

  • December 7, 2022
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1 reply

December 7, 2022

Thanks for becoming part of the Community, cindy-cdg-io.

 

Since your 1099 Transaction detail report isn't displaying any data, I'd recommend checking its Report period and confirming it's set to an appropriate date range. If it isn't, make the necessary changes, then select Run report.

 

In the event it continues showing no data after making sure its date range is accurate, you'll want to check your browser. It's possible this could have something to do with temporary internet files. Browsing applications store these types of records, but sometimes they can cause issues with certain webpages. You can open a private window and check to see if the 1099 Transaction Detail report displays properly.

 

Here's how to access incognito mode in some of the most commonly used web browsers:

  • Google Chrome: Ctrl Shift N
  • Mozilla Firefox: Ctrl Shift P
  • Microsoft Edge: Ctrl Shift P
  • Safari: Command Option P

 

If its displaying the appropriate data while browsing privately, it's safe to say this problem's being caused by your browser. It can be fixed by clearing cached data and Intuit-specific cookies.

 

In the event it continues showing no data while you're browsing in incognito mode, you'll initially want to try switching to another browsing application.

 

Here's a list of supported browsers

  • Google Chrome - version 78 or newer
  • Mozilla Firefox - version 76 or newer
  • Microsoft Edge - version 75 or newer
  • Opera - version 68 or newer
  • Samsung - version 10 or newer
  • Safari - version 12 or newer

 

You can also check a browser's compatibility with QuickBooks by utilizing our browser health checkup tool. QuickBooks supports the current and two previous versions of browsers. If you find that you're using an unsupported version, make sure to update it to its latest release. Steps for doing so can be found on the particular company's website.

 

In the event you've found no problems that could be causing this with your browser, I'd recommend using a different device and/or internet connection. If it continues happening on other devices and/or internet connections, you'll want to get in touch with our Customer Care team. They'll be able to pull up the account in a secure environment, conduct further research, and create an investigation ticket if necessary.

 

They can be reached while you're signed in.

 

Here's how:

  1. Use the Help (?) icon.
  2. Click Contact Us.
  3. Enter a description of your situation in the What can we help you with? field, then hit Let's talk.
  4. Select Start messaging or Get a call.

 

Be sure to review their support hours so you'll know when agents are available.

 

I've also included a detailed resource about system requirements for QuickBooks which may come in handy moving forward: System requirements

 

I'll be here to help if there's any additional questions. Have a great day!