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danvers
March 7, 2022
Question

50% Deposits and surcharges

  • March 7, 2022
  • 4 replies
  • 0 views
Been struggling with this for years. In order to do a job I take a 50% deposit. In order to take a 50% deposit I need to write an invoice. After writing the to invoice. I normally have to manually edit the PDF becausr qbo does not believe people do deposits on invoices. Now the next problem is adding a credit card surcharge. There just is no way to add a surcharge for 50% of an invoice. It's a complete right mess.

    4 replies

    I
    IntuitSheila
    March 7, 2022

    Hello danvers,

     

    You can enable the Deposit option in your company settings to show the deposit field on your invoices. Let me guide you how:

     

    1. Click on the Gear Icon or Company cogwheel.
    2. Click on Account and Settings.
    3. Click on the Sales tab.
    4. Click on the Pencil icon under Sales form content.
    5. Turn on Deposit.
    6. Click on Save, and click on Done.

     

    Once you create an invoice, the deposit to the field will show, and then you can enter the amount of the deposit received from a customer.

     

    Furthermore, to be able to add a credit card surcharge to an invoice, you'll have to add a new line item on the invoice and name it as a Credit card or bank fee. First, make sure to create a service type for the credit card or bank fees and select the expense category type.

     

    Here's how:
     

    1. Click on the Gear Icon, and select the Products and Services.
    2. Click Add New from the product or service drop-down.
    3. Pick Service from the options.
    4. Enter the description, for example, credit card processing fee or bank fee, on the Name field.
    5. On the Income account field, select an expense category.
    6. Click on Save.

     

    Then, go back to the invoice creation and add a second line item for the Credit card or bank fees.

     

    For more information about adding credit or bank fees, you can check this link on How to record bank fees.

     

    Feel free to post a comment below if you need more help with QuickBooks Online. I'll be sure to get back to you. Have a nice day!

    D
    danversAuthor
    March 7, 2022

    Hi, actually not to enter the amount of the deposit received from a customer, but to ask for one.

     

    Say an invoice is $100. They want to pay 50%. Say 1% surcharge.

     

    I want to show an invoice that says total is $100.

    1% surcharge of $50 is 50c.

    Total due TODAY is $50.50.

     

    There is no way to do that. Don't forget due to sales taxes I can't just type these in and edit the pdf.

     

    I do already have a 'credit card surcharge' in my Products and Services.

     

    I
    IntuitSheila
    March 7, 2022

    Hello danvers,

     

    Thanks for the additional information. In QuickBooks Online, the options we can take is either add a new line item on the invoice or record an invoice pre-payment or deposit as a bank deposit and allocate it to an Accounts receivable. By doing so, when you create an invoice it would be easier for you to apply the pre-payments. 

     

    Here's how to enter the pre-payments: 

     

    1. Select the + New button and then select Bank deposit. 
    2. Select the Bank Account the money is received into and the Payment Date.
    3. Scroll down to the Add funds to this deposit section, enter information like Received from: select customer name, Account: Accounts Receivable, Amount: Enter the amount paid by the customer.
    4. Click Save and close.

     

    Once you've recorded an invoice and are ready to apply the invoice pre-payment, you can follow these steps. 

     

    1. Open the invoice.
    2. In the top right-hand corner, click Receive payment.
    3. In the Outstanding Transactions section, tick/select the invoice/s you want to associate with the prepayments.
    4. In the Credits section, tick/select the relevant payment created.
    5. If there is a balance due, you can pay the remainder by editing the payment amount against the invoice. If you don't want to pay the remaining amount, edit the Amount figure above the right-hand side of the Outstanding Transactions section.
    6. Click Save and close.

     

    As always, we recommend you consult your accountant to see if they have a preferred method of recording these transactions in QuickBooks Online. 

     

    Drop a comment below if you need more help with QuickBooks. Enjoy the rest of the day!

     

    A
    amykfarnum
    February 20, 2023

    Hi Danvers,

    I'm by no means a QB expert, but I have found a work-around. If you make an estimate for the customer first, then create an invoice from that, it will allow you to bill for any percentage of the estimate. Hope that helps!!

    -Amy

    A
    Anonymous
    August 31, 2023

    Danvers,

     

    This is probably too late but maybe it could help others. I was looking for the same answer as you but I think we were formulating the question incorrectly. I found this to be a good answer for what we were asking.

    Hope this helps!

    https://quickbooks.intuit.com/learn-support/en-us/help-article/progress-invoicing/set-send-progress-invoices-quickbooks-desktop/L4uENow3f_US_en_US?uid=llzlfdo5

    F
    Flick1
    September 18, 2023

    The problem with the 50% invoice option is that it adjusts all the quantities to be 50% of the total.

     

    I don't want to charge 2 hours for $100 or whatever.

     

    I want to charge 4 hours for $200 and ask for $100 on deposit.

     

    The invoice should look like this:

     

    4 hrs x $50 = $200. due today:  50% = $100

     

    Instead it looks like this

     

    2 hrs x $50 = $100 due today.

     

    That looks goofy.  I haven't done half the work, I am asking for a 50% deposit to do all the work.  It's not a progress invoice, it's a deposit.

     

     

    I
    IntuitSheila
    September 19, 2023

    Hi Flick1,

     

    Have you turned on the deposit option in your settings to show in your invoices? You can add a deposit field on your invoices by turning it on in your company settings. Once you enter a deposit on the invoice, it’ll reduce the total amount and calculate your customer’s balance due.

     

    Here's how:

     

    1. Click on the Settings icon or Cog wheel icon.
    2. Click on Account and Settings.
    3. Click on Sales tab, and look for Sales form content.
    4. Click on Edit icon, and turn on Deposit.
    5. Click on Save and Done.

     

    Let's go back and create an invoice and the deposit field should show up. You can check this link to learn more about how to: Add a deposit to an invoice in QuickBooks Online.

     

    Please let me know if you have any additional questions. I'm always willing to assist.

    MJoy_D
    MJoy_D
    April 7, 2024

    I understand that you're looking for a way to include a percentage deposit on your invoice, @plev06.

     

    I can see the importance of being able to set a percentage for the total for a deposit. I'll take note of it. I also recommend submitting your feature request directly from your QuickBooks Online account. They continually update and improve their software based on user feedback, so your suggestion could potentially be considered for future updates.

     

    Here's how: 

     

    1. Go to Settings and select Feedback.
    2. Enter your comments or product suggestions. 
    3. Click on Next to submit feedback.

     

    Check out the following article for more information about how you can submit feedback or product suggestions for various QuickBooks platforms for product development and improvement: How do I submit feedback?. 

     

    Here's also how you can customize forms with the old and new layout, how to add or remove fields, change the colour scheme, and turn on payments on invoices. It also provides information on how to update company information and edit the company logo: Customise invoices, quotes, and sales receipts in QuickBooks Online.

     

    If you need further assistance with customizing your invoice template or anything else, feel free to reach out. I'm here to help!

    M
    mike-msheehanbui
    August 17, 2024

    This thread is hilarious. No one is answering the initial question!! I, like Danvers, have been looking for an option to invoice for 50% deposit and then bill for the balance at close of job,  

     

    I have many customers who need to show, effectively, a 100% payment of a 50% deposit request. This is such a simple ask and beyond the ken of the feeble-minded QB software designers. Why? 

     

    Why do I have to write up a "dummy" deposit invoice, record the payment on a second "final" closing invoice, delete the "dummy" invoice and reconcile these separate forms? It's absurd that QB can't handle this simple task. 

     

    The only reason I use QB, is my accountant claims it makes his life easier. I've used free invoicing software which works this problem out elegantly and simply. I think I'll switch back to my preferred invoicing software and let my accountant fend for himself and bill me extra for his time. It seems like a net gain for me, as QB is clearly an inferior invoicing tool. 

    E
    ErwinQ
    August 17, 2024

    I recognize the importance of implementing an invoicing feature in QuickBooks Online that shows the amount of deposit, total amount, and surcharge, Mike. I'm here to provide more information on this.

     

    At this time, the process involves creating a dummy invoice and then deleting it to display the final invoice is a temporary workaround. The feature that allows for depositing 50% while displaying the total charges and surcharges simultaneously is still unavailable in QBO.

     

    Please know that adding this feature will depend on the number of requests we receive from our customers. Thus, I recommend sending feedback to our Product Engineers. This way, they can review at your suggestions and consider adding them for future enhancement. You can also refer the steps provided by my colleague MJoy_D on how to submit feedback.

     

     

    On the other hand, here are some articles that you can visit to help you manage bank transactions and reconcile an account inside the program:

     

     

    The Community team is always available to assist in managing your sales forms in QBO or any specific tasks within the program. Feel free to reach out whenever you need assistance.

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