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From: Intuit QuickBooks Online Sent: Tuesday, 27 May 2025 2:01 PM To: Subject: Important: Westpac standard bank feeds are no longer active Upgrade to direct bank feed to keep your transactions up to date ͏ ͏ ͏ ͏ ͏ ͏ Sign in Action required: please check your bankfeeds Hi [PII removed], We’ve been advised that due to a recent upgrade in Westpac’s security protocols (which includes Westpac, St George, Bank of Melbourne and BankSA), standard bank feed connections between your account for Solvent Green IT Solutions Pty Ltd and QuickBooks Online have been interrupted. What do you need to do? For Savings, Checking & Loan Accounts: To keep your transactions flowing into QuickBooks, you can upgrade to a premium direct feed connection. Direct feeds are stable, secure and are free to set up. How to set up a direct feed For Credit Card Accounts: Direct feeds are not available for credit card accounts. Transactions for these accounts will need to be manually uploaded via a csv. file and import
I removed my accounts and tried o add them again but I get the same error message.
My receipts no longer match transactions automatically. They are uploading just not linking like they used to. Anyone else having this issue? I need to simply fill in the transactions category and GST component and have the receipt link automatically, as this method is the one I use and suits me most.
My ING bank account no longer links. It did for a years without issue. I've tried unlinking and relinking. And contacted the bank who said it is QB error?
Westpac Bank Feed is not working - I have done everything QBO have recommended - spoken to support god knows how many times, setup direct bank feed - disconnected bank feed - setup direct bank feed and repeat and QBO are still not able to fix it. Downloading CSV files is a crap option - I have EOFY coming up QBO so please fix this issue - error messages have been 103,105 and 206 ...gosh the list goes on. Xero is looking good to convert to.
All my accounts have disconnected and when trying to reconnect I receive Bank Error 106. Can confirm that my bank accounts are still open with my bank. How can I fix this issue? Have contacted ING and am waiting to hear back, but in the meantime I am still looking for answers.
My BAS lodgement won't send. It states an error with my phone number and is now marked as lodged and I can't retrieve it. What can I do?
How do I add the new card into my feed without loosing the information from the old card. Do i need to balance with the old card before adding the new card. It looks like a new account was opened with the bank for the new card. The bank closed the old card and account.
Some customers may have received emails prompting you to 'Update your credentials' for Westpac, St George, BankSA or Bank of Melbourne connections. This email is sent to Primary Admins of accounts with Westpac group banks attached and is caused by some current outages. INV-123967: Unable to connect Westpac bank accounts with QuickBooks, getting an error 102/103 INV-123969: Unable to connect St. George Bank bank accounts with QuickBooks, getting an error 105 INV-123970: Unable to connect BankSA bank accounts with QuickBooks, getting an error 105 INV-123971: Unable to connect Bank of Melbourne bank accounts with QuickBooks, getting an error 105 Westpac and its subsidiaries have Direct Feeds available for Personal and Business banking accounts (excluding foreign currency accounts), we suggest that customer upgrade to Direct feeds if possible: For those unable to upgrade to
Is there any problem with the transactions ? I cant see the transactions (neither old or new). The top panel shows the balance & tx for review but I cant see any Tx below Once I navigate to Transactions> Bank Transactions - The top panel shows the balance and tx pending for reconciliation but the bottom panel disappears after 1 second.
Is this a current Ascora issue?
Im trying to reconcile but all the credits are not listed. How can I ad extra credits ?
