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jrt1501
May 28, 2025
Question

Westpac Bank Direct Bank Feeds?

  • May 28, 2025
  • 1 reply
  • 0 views

Westpac Bank Feed is not working - I have done everything QBO have recommended - spoken to support god knows how many times, setup direct bank feed - disconnected bank feed - setup direct bank feed and repeat and QBO are still not able to fix it.  Downloading CSV files is a crap option - I have EOFY coming up QBO so please fix this issue - error messages have been  103,105 and 206 ...gosh the list goes on.  Xero is looking good to convert to.

1 reply

R
RheaMaeH
May 28, 2025

I appreciate your efforts to resolve the issue with the Westpac Bank, jrt1501. I understand the importance of having a fully functional bank feed, and I'd feel the same if this impacts my baking workflow.

 

The best approach is to collaborate closely with our Live Support Team. They have the necessary resources to identify the root cause of the issue and ensure that everything functions smoothly going forward.

 

Here's how to contact them:

 

  1. Navigate to the (?) Help menu.
  2. Select the Search tab and search for questions or keywords.
  3. Click Contact Us.
  4. Enter your concern, then select Continue.
  5. Choose Chat with us or Have us call you.

 

To ensure you receive timely assistance, please check our support hours: Get help with QuickBooks products and services.

 

Additionally, I'm providing these articles to help you manage your bank transactions in QBO:

 

 

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