Banks feeds stopped working, they haven't updated in the past 18 hours. Why?

Hello user61080,

For bank feed issues, the best step would be to speak to one of our support representatives by phoning 1800 046 038. Our line is open 8:30am - 6:30pm AEST Mon - Fri.

Alternatively, if you would like a call-back from a representative or talk to us via Messaging, follow the steps below:

1.    Sign in to your QuickBooks Online company.
2.    Select Help (?) at the top right.
3.    Select Contact us.
4.    Enter a brief description of the issue, then select Next.
5.    Select Start a Chat or Get a Callback to connect to a live support team representative.

Please reach out to our team when possible, so we can look into your bank feed and get it up and running for you.

Ken