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November 2, 2020
Question

Can quickbooks please help with bank feed authorisation. Feed active on ANZ side but shows pending on Quickbooks. Feed deactivated and new feed created for cc account.

  • November 2, 2020
  • 1 reply
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1 reply

Rebecca_A Product Champion
November 2, 2020

Hi userdeidrevw, 

 

Thanks for reaching out. What happened after you've initiated the new bank feed in QuickBooks? If the ANZ feed does not connect with 24 hours of having been established I recommend disconnecting from both sides and starting again.

 

For the full instructions on how to set up the ANZ Bank Feed please see here.

 

If you see a Pending connection on both ends and/or it shows as Connected but is not drawing transactions please contact the Support Team. 

 

Thanks, 

Rebecca