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April 6, 2022
Question

Have not received bank feeds for 7 days us thus normal

  • April 6, 2022
  • 1 reply
  • 0 views
Have not received any bank feeds for 7 days ,previously 19 days very erratic I have checked all accounts are connected ,and updated ,can some one help.

1 reply

April 6, 2022

Thanks for taking the time to scour our Community space for potential solutions, maags1950-gmail-.

 

May I know your bank provider? This way, I can check here on our end if there's a reported case about this one. In the meantime, let's try checking on your bank websites if there's no problem on their end. For most banks, QuickBooks downloads the latest available transactions every night around 10 PM PT and some may take a little longer. Here's how: 

  1. Go to the Banking menu.
  2. Click the Banking tab.
  3. Tap Update.

 

You can check out this article for other troubleshooting steps: What to do if you get a bank error or can't download transactions in the QuickBooks Online article. If the same thing happens, please contact our Customer Support Team to investigate what's causing this issue.

 

Alternatively, just manually import your bank transactions using.CSV a file. You can download transactions from your bank's website and upload them to QBO. Just follow the steps and details in the Manually upload transactions into QuickBooks Online article. 

 

Feel free to visit our Banking page for more insights about managing your bank feeds and reconciling accounts.

 

You can always update us on the result after contacting our support in the comment below. I'd like to ensure this is resolved for you. You have a good one.