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June 20, 2022
Question

Have you been receiving your bank feeds?

  • June 20, 2022
  • 1 reply
  • 0 views
The last transaction that download was 16 June 2022?

1 reply

June 21, 2022

Hello integratephysio,

 

So that I'm able to provide you with the best resolution, could you please verify with me the specific bank accounts that were not updated?

 

Here are a couple of suggestions you can try:

 

  1. Manually update the bank account
  2. Click on the Banking or Transactions tab.
  3. Locate and select the bank account.
  4. Click on the Update button.

 

Enter your bank sign-in info in QuickBooks

 

  1. Click on Banking, select Transactions, then select Bank transactions.
  2. Locate and select the bank or credit card account you need to update.
  3. Click on Edit ✎.
  4. Select Edit sign-in info.
  5. If your web browser auto-fills the user ID and password fields, clear them. This ensures your browser doesn’t put in old info by mistake.
  6. Manually type in the user ID and password for your bank account. If your bank offers a Show option, select it so you can confirm you entered the password correctly.
  7. Click on Update.

Then, check if the account updates. If the issue persists, I'd recommend contacting our Customer Care Team for them to check your account in a secure form. In the meantime, you can manually enter your transactions or manually import bank transactions using a CSV file.

 

Also, you can check this article to learn more about: What to do if you can’t find downloaded transactions in QuickBooks Online.

 

Post again in the Community if you have more questions. I'll be around to assist you!