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July 20, 2022
Question

Hiw can I connect my bank details when its not showing on list provided?MY STATE BANKTasmania

  • July 20, 2022
  • 1 reply
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1 reply

July 21, 2022

Hi georginataylor2-,

 

If you have tried to search using your bank's name  and bank's URL and still can't connect, or if your bank doesn’t appear, request support for your bank. Let me show you how to submit a request to add your bank.

 

  1. Go to Banking tab.
  2. Select Link account.
  3. Search for the name of your financial institution. If QuickBooks is unable to find your bank, you will get the message, "Hmm, we can’t find [name of the bank you entered] in our list of supported banks," and you will be presented with helpful tips to try and locate your bank account.
  4. If you’re still unable to find your bank, select Request.
  5. Enter your bank's web address (URL) in the field provided, then select Request.

 

You may still be able to download transactions from your bank's website and manually upload them to QuickBooks Online. Here's how to import bank transactions from Excel CSV file to QuickBooks Online.
 

Let me know if you need any help with connecting your bank. I'll be around to help.