Skip to main content
April 18, 2023
Question

How do I access a bank that is not currently listed?

  • April 18, 2023
  • 1 reply
  • 0 views
Original commenter did not share additional details

1 reply

April 18, 2023

Hi accesscadence-gm,

 

Thanks for posting in the Community! All bank accounts connected and the list of bank account supported for connection can be access by going to Bookkeeping and select the Transactions tab. May I know the name of the bank you're trying to access or connect?

 

If the bank you're trying to connect is not on the list, you can submit request support for your bank.

 

  1. Go to Bookkeeping, select Transactions, then select Bank transactions.
  2. Select Connect account.
  3. Search for the name of your financial institution. Then scroll down and click on Still can't find your bank? hyperlink.
  4. Enter your Bank name and Bank web address (URL) in the field provided, then select Request.

 

As a workaround, you can download transactions from your bank's website and manually import your bank transactions via CSV in QuickBooks Online. You can also check this article on how you can connect bank and credit card accounts to QuickBooks Online.

 

Feel free to drop a comment below if you have any other questions. Have a nice day!