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gizayunal
September 18, 2023
Question

How to connect 5/3 Commercial Banking with QuickBooks?

  • September 18, 2023
  • 1 reply
  • 0 views

I cannot connect 5/3 commercial banking with QuickBooks - https://express.53.com/portal

 

When I choose 5/3 from the list, it goes straight to standard online banking portal and not to commercial banking. 

How can we resolve this issue? Please advise.

1 reply

I
IntuitSheila
September 19, 2023

Hi gizayunal,

 

Thanks for posting in the Community!

 

We'll have to make sure to we are using the correct bank name and bank URL to connect your bank feeds. When checking the Fifth Third bank it is not listed in the supported bank accounts in QuickBooks Online. If you have tried all the options matching your bank's name and still can't connect, or if your bank doesn’t appear, request support for your bank.

 

In the meantime, you can manually import your bank transactions using a CSV file to be able to add them in your books.

 

You can check this link to learn more on the supported banks in QBO: List of financial institutions that support bank connections.

 

Please let me know if you have any additional questions. I'm always willing to assist.

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