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Mar 19, 2021 2:09 AM UTC
Question

I have account in Credit I have paid them the refund through the bank now I need to get there account to zero

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1 reply

Zac Product Champion
Mar 19, 2021 6:03 AM UTC

Hi Treasurermcjfnc, 

 

Thank you for reaching out. 

 

To handle credit and refund for your customers, please see steps-by-steps in the link below:

 

Record a customer refund in QuickBooks Online

 

Thank you and please let us know if you require any additional assistance.