Skip to main content
March 29, 2022
Question

I have not had any bank feeds for 19 days ,Anz bank informs me all accounts connected ,my self employed accounting package gets feeds regularly ,what is problem.

  • March 29, 2022
  • 1 reply
  • 0 views
I have not had any bank feeds for 20 days ,Anz bank informs me all 3 accounts are connected ,I also have self employed package it is OK, regular bank feeds ,why no bank feeds with quickbooks on line ,how to fix.

1 reply

March 29, 2022

Hi maags1950-gmail-,

 

Thanks for posting in the Community. Do you have any error message or code on the Banking page in QuickBooks Online? Let's try to do a manual update to get your latest bank transactions.

 

Here's how:

 

  1. On Transactions tab select Banking.
  2. Select Update button. 

 

Also, you can connect your ANZ bank account via direct feed. At the moment, you can only Business/Personal accounts and Commercial Platinum Credit Card accounts are supported.

 

For your reference, you can check on these articles:

 

What to do if you get a bank error or can't download transactions in QuickBooks Online

Connecting your bank account to QuickBooks via Direct feed FAQ

If you encounter the same issue, I would recommend you to contact our QuickBooks Customer Care Team to further check on it on our tools. 

 

Feel free to message us back if you need any help with QuickBooks Online.