I have three eftpos transactions in my bank feed that have come through as expenses when they are received amounts. How do I fix this

Hello allinclusive,

The data we receive in the Banking page depends on what your bank share's with us. I'd recommend reaching out to your bank to verify the downloaded banking transactions.

After that, we can update the list of banking transactions manually. This will give you an updated list:

1. In the Banking page, highlight the affected bank account.
2. Click the Update button.
3. Enter your Multi-Factor Authentication (MFA) credentials if prompt.
4. Select Continue update.

If the same thing happens, you can exclude the affected banking transactions. Then, create it manually within QBO.

Lastly, you can change the transaction status manually if necessary. You can refer to Step 2 section of this article and change blank to Cleared (C). I'd also recommend consulting your accountant before doing this to avoid reconciliation issues in the future.

I'll get back to you if you have more questions about this.